Privacy Policy

Last updated: May 2026

This Privacy Policy describes how Rememberly ("we", "us", "our") collects, uses, and protects the information you share with us when you use useRememberly.com and our personalized experiences.

1. Information we collect

When you order an experience, we collect the information you provide directly, including:

• Your name and email address
• Delivery email address (if different)
• Photos, names, ages, and other details you upload or enter into the order form
• Payment information processed securely by our payment providers

2. How we use your information

We use your information to:

• Create and deliver your personalized experience
• Send order confirmations and delivery notifications
• Respond to support requests and questions
• Improve the quality of our experiences

3. Photos and personal details

Photos and personal details you share are used only to create your ordered experience. We do not sell, share, or use your photos for any other purpose. Photos are stored securely and may be removed on request.

4. Payment

Payments are processed by third-party payment providers (such as Stripe and Revolut). We do not store full payment card details on our servers.

5. Children

Rememberly is intended for use by adults. Experiences involving children are created on behalf of parents, guardians, or family members who have authority to share the relevant details.

6. Your rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at hello@userememberly.com.

7. Cookies

We use a minimal set of essential cookies to operate our site. We do not run third-party advertising trackers.

8. Contact

If you have any questions about this Privacy Policy, please contact us at hello@userememberly.com.